The research aimed to identify the factors contributing to PNP personnel’s failure to attend court hearings through operational challenges, organizational culture, individual factors, systematic issues, and judicial discretion, while proposing measures and policies to address the increasing to address the increasing number of administratively pre-charged personnel.

The research provided evidence-based insights for policy makers, educators, and the general public, contributing to informed decision-making, supportive frameworks for electronic legal processes, and enhanced public trust in the PNP and the justice system’s integrity.

The current study utilized a descriptive research design, integrating qualitative and quantitative methods to comprehensively explore the subject, providing an in-depth understanding and statistical data for analysis. Data was collected primarily through a structured questionnaire on Google Forms.

Upon analysis, significant factors contributing to PNP personnel’s failure to attend court hearings from the E-Subpoena System include inadequate notification, lack of clarity in communications, accessibility issues, and human errors. Operational challenges and organizational culture hinder personnel’s ability to fulfill court obligations, while individual factors such as illness and conflicting schedules further exacerbate attendance issues. Systemic issues like inaccurate attendance encoding and judicial discretion also play a significant role. Proposed measures to address ore-charged personnel include policy reviews, collaboration with court administrators, and performance-based incentives, while action programs focus on integrating court attendance into performance evaluations, advocating for remote court proceedings, and appointing a court liaison officer within the PNP.